Shipping

At House of Huia, we offer a seamless and reliable shipping experience for our valued customers, both within New Zealand and internationally, to deliver your purchase directly to your door. We have outlined our shipping terms and procedures below.

Shipping methods

We offer a variety of shipping options to accommodate your needs, including:

1. Standard shipping: For non-urgent orders, typically delivered within week.
2. Express shipping: For faster delivery, typically delivered within 2 business days.
3. International shipping: We are proud to extend our services to an international network of customers. International shipping options are available for many countries, with delivery times varying depending on the destination.

Shipping costs

We aim to provide competitive and fair shipping rates. Shipping costs depend on various factors, including the shipping method, destination, item size and weight. Once your purchase is complete, we will pack, measure, and weigh your parcel, and send you an invoice for the exact shipping costs.

Order processing

Once your purchase is finalized, our team will process your order promptly. You will receive a confirmation email with tracking information once your order has been dispatched.

Tracking your item

You can track the progress of your shipment by using the tracking number provided in your order confirmation email. This allows you to stay informed about the estimated delivery time frame.

Delivery

When your order arrives, please inspect your item and contact us promptly if you encounter any discrepancies or concerns.